Why do we say hurtful things to people who are suffering?

I’ve said some rather unhelpful things in my work as a therapist over the years. After fourteen years on the job, you’d think I’d know better. Actually, I often do understand that I shouldn’t say certain things to people who are suffering, but I manage to hear them coming out of my mouth regardless. Such … More Why do we say hurtful things to people who are suffering?